Communication - e-Learning CPD

This online Communication course provides an awareness of the principles of good communication and record keeping within a care environment, the e-learning course will ensure effective communication skills and good practice when recording information.

Learning Outcomes


  • Definition of communication

  • Communication methods

  • Models of communication

  • Communication techniques

  • Managing communication

  • Legislation and good practice

  • Key principles of record keeping

  • Care records

  • Errors and prevention




60 mins



    © 2019, North Care Training, Terms and Conditions

    North Care Training (NCT), Office:

    Ashington Workspace

    Lintonville Parkway



    NE63 9JZ



    0800 888 68 40


    Professional indemnity, public liability and employer liability Insurance provide by Hiscox